# Templates

# Tech coordinator templates

Templates for the Technology Coordinator books

# template for KB article

# 📄 {{ Article Title }}

## 🧭 Summary

A quick explanation of what this article covers.  
**Example**: “How to set up the company VPN on Windows 11.”

<div id="bkmrk-">---

</div>## ✅ Prerequisites

Before you begin, make sure you have:

- 

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</div>## 🛠️ Step-by-Step Instructions

### 🔹 Step 1: {{ Step Title }}

Describe the task in clear, numbered steps.

```
1. Click Start.
2. Search for “Command Prompt.”
3. Right-click and choose “Run as administrator.”
```

> 💡 *Tip: Include screenshots using the “Insert Image” feature above if needed.*

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</div>### 🔹 Step 2: {{ Step Title }}

More details, technical commands, or special configurations.

```
Example command:
ping kitsune.um.maine.edu
```

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</div>## 🧪 How to Verify It Worked

- Ensure the {{ system/service }} is accessible.
- Look for confirmation message: “Connected successfully.”
- Run diagnostic tools if necessary.

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</div>## 🧹 Troubleshooting

<table id="bkmrk-issue-solution-login"><tbody><tr><th>Issue</th><th>Solution</th></tr><tr><td>Login failed</td><td>Reset your password using the Self-Service Portal</td></tr><tr><td>Access denied</td><td>Confirm you're in the correct AD group</td></tr><tr><td>Page won't load</td><td>Clear browser cache or try another browser</td></tr></tbody></table>

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</div>## 🔗 Related Resources

- <a>Company VPN Setup for Mac</a>
- <a>IT Support Request Form</a>
- <a>Printer Troubleshooting Guide</a>

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</div>## 👥 Audience

- 

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</div>### 💬 Contact

For help, contact **IT Support** at <help@maine.edu> or submit a ticket.